Privacy Policy

We collect information you provide directly to us, including:

• Personal identification information (name, email, phone number)
• Account details for recovery purposes
• Communication records and support interactions
• Payment information (processed securely through Stripe)
• Technical information about the compromised account

We use the information we collect to:

• Provide account recovery services
• Verify account ownership and identity
• Communicate with you about your case
• Process payments and billing
• Improve our services and customer experience
• Comply with legal obligations

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• With platform providers (Facebook, Google, etc.) for account recovery purposes
• With payment processors for billing purposes
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Secure disposal of sensitive information

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

We use third-party services that may collect information:

• Stripe for payment processing
• Google Analytics for website analytics
• Meta Pixel for advertising
• Email service providers for communications